Tech shouldn't be stressful.
That's what your Buddy is for.
Friendly, patient tech support β setup, troubleshooting & 1-on-1 help with zero jargon. You talk, I listen, and we fix it together.
We handle the tech so you can relax.
Whether it's your personal laptop or your company's workstations, I've got you covered.
Glitches & Gremlins
Computer running slow? Printer ignoring you? I troubleshoot everyday annoyances and get things running smooth again.
Stress-Free Setup
New phone or laptop but dreading the transfer? I migrate your files and accounts so the new device feels like home.
The "How Do I?" Session
No question is too small. I patiently teach you how to use your apps, organize files, and feel confident β at your pace.
User & Access Management
Hiring or offboarding? I handle accounts, permissions, and access so your team stays productive and secure.
Fleet Management
I keep company devices updated, healthy, and fast β fixing issues before they become costly downtime.
Business Security
Protect your data. I set up security basics the right way: strong access, safe backups, and practical protections.
How it works
Three easy steps β from "it's acting weird" to totally sorted.
Tell me the issue
Book a session and describe what's wrong. "It's acting weird" is a completely valid starting point.
Meet your Buddy
We connect via video or in-person. I explain your options in plain English before touching anything.
Relax & Enjoy
I do the heavy lifting, verify everything works, and walk you through how to keep it that way.
People love their Tech Buddy
Real results for real people β from seniors to small business owners.
"Miguel was incredibly patient and never made me feel embarrassed for not knowing something. He had my new laptop set up and running in under an hour!"
"Our small business was constantly dealing with tech headaches. Since signing up for the business plan, things just work. The value is unbeatable compared to a full-time IT person."
Simple Pricing
Choose what works for you β no surprises, no hidden fees.
Starter Plan
Regular folks who want their tech to just work β no hassle, no mystery.
- β Quick weekly virtual check-ins
- β Remote support via email, chat, phone
- β Monthly security tune-up
- β Practical device guidance
Friend Plan
Busy professionals and families who rely on technology every day.
- β Everything in Starter, plus:
- β Focused weekly virtual sessions
- β Monthly in-person visit (local only)
- β Bi-weekly security checkups
- β Tailored gear & upgrade advice
Best Friend Plan
Power users and execs who want white-glove, worry-free tech care.
- β Everything in Friend, plus:
- β Deep-dive weekly sessions
- β Bi-weekly in-person visits (local only)
- β Priority response for urgent issues
- β White-glove tech management
Small Business Plan
Small teams and startups that need real IT support β without the full-time IT department.
- β Weekly virtual strategy sessions
- β On-site visits (local only)
- β Security & compliance oversight
- β Priority business-hours support
- β Perfect for teams under ~10
One-Time Tech Help
Need help fast but not ongoing support? I've got you β if I'm available.
- β Account access recovery
- β Device & Wi-Fi issues
- β Last-minute setup help
- β Clear upfront pricing
- β Honest next-step recommendations
Hi β I'm Miguel. I make tech feel simple again.
Calm, practical help from a real human who cares about getting it right.
I'm an IT Engineer with hands-on experience across security, troubleshooting, and day-to-day support. I've supported fast-moving teams, solved complex problems through root-cause analysis, and built systems that keep people productive without sacrificing safety.
Most importantly: I don't treat you like a ticket. I listen, translate tech into plain language, and help you feel confident β not overwhelmed.
Whether you're a parent who just wants the laptop to stop acting weird, or a growing business that needs dependable IT β my goal is the same: make your tech feel dependable and stress-free.
Patient & Clear
Plain English every time. I'll never make you feel "not techy."
Secure by Default
Passwords, updates, backups β smart habits baked in.
Real Results
Fix it, verify it, leave you with simple next steps.
FAQ
Quick answers before you even have to ask.
Can you help me remotely?
What if you can't fix my issue?
Is Tech Buddy good for seniors?
Do you work with small businesses?
How fast do you respond?
Can I cancel my plan anytime?
Let's fix it together
Send a message and I'll get back to you within the same business day.